Prerequisites
To apply for the SAP CRM Training, you need to either:
- You should have basic knowledge of CRM concepts and SAP systems navigation.
- If you understand sales, marketing, and other business processes, including customer service processes, it will be good enough to learn SAP CRM.
Course Curriculum
Topic – 1 Overview of SAP TPM
- Fundamentals of SAP software and its applications
- What is SAP TPM?
- SAP TPM key features and deployment options
Topic – 2 Seamless Integration & Configuration
- Understanding SAP CRM and SAP ERP and their integrations
- Master Data Setup
- Define promotion types and Configure user roles.
Topic – 3 Understand Trade Promotion Planning
- Design promotion proposals
- Manage budgets and monitor promotions
Topic – 4 Efficient Administration of TPM
- Monitor system health
- Managing Users
- Perform System maintenance.